Send a delivery back
Records a waiting delivery as sent back to the sender (returned), or turned away at the door (refused, with
refused: true), and fires delivery.returned. A delivery that is no longer waiting returns invalid_state.
Scope: deliveries:write · Plan: Pro and Enterprise in live mode; every plan in test mode.
AuthorizationBearer <token>Send Authorization: Bearer <token> on every request. The token is one of:
| Prefix | What it is | Where it may be used |
|---|---|---|
agoo_sk_live_ | Secret key, live mode | Your servers only |
agoo_sk_test_ | Secret key, test mode | Your servers only |
agoo_pk_live_ | Publishable key, live mode | Browsers and apps: create pre-registrations and bookings, read public booking types (with their intake questions) and their free slots, read the visit types open for pre-registration with their public forms. Never lists people. |
agoo_pk_test_ | Publishable key, test mode | As above, in test mode |
Admins create keys in Console → Developers → API keys and choose each key's scopes. A key is shown once. Never put a secret key in a URL, a browser or a mobile app.
Scope: deliveries:write
delivery_id*stringThe delivery's ID.
^delivery_[0-7][0-9a-hjkmnp-tv-z]{25}$"delivery_01m4x0bj50e43vcf8bz0ar7qhp"Idempotency-Key*stringA UUID you generate for this operation. If you retry with the same key within 24 hours, Agoo returns the
original response instead of acting twice. While the first request is still running, a retry returns
conflict. Reusing a key with a different request returns idempotency_key_reused. Responses with
rate_limited, internal_error or unavailable aren't stored, so retry those with the same key.
uuidapplication/json- body
refused?booleanTurned away at the door, rather than sent back after waiting.
falsereason?stringlength <= 300The delivery, now returned or refused.
application/json- response
A parcel, envelope or food received at a site, for a person, a team or the front desk.
id*DeliveryIdA delivery ID (TypeID with the delivery prefix).
^delivery_[0-7][0-9a-hjkmnp-tv-z]{25}$"delivery_01m4x0bj50e43vcf8bz0ar7qhp"status*DeliveryStatusreceived and notified are waiting at reception (notified once the recipient was told); then collected, returned (sent back) or refused (turned away at the door).
"received""notified""collected""returned""refused"site_id*SiteIdA site ID (TypeID with the site prefix).
^site_[0-7][0-9a-hjkmnp-tv-z]{25}$"site_01kjpt3yw0fz0v414608h9x65s"recipient_type*DeliveryRecipientTypeWho a delivery is for: a person in your directory, a team, or the front_desk itself.
"person""team""front_desk"recipient_id*|The person it's for. null for a team or the front desk.
^person_[0-7][0-9a-hjkmnp-tv-z]{25}$team_id*|The team it's for. null otherwise.
^team_[0-7][0-9a-hjkmnp-tv-z]{25}$for*|Who the label or the courier said it's for, in words.
"Kwabena Adjei, Accounts"kind*DeliveryKind"parcel""envelope""food""other"size*|nulllocation*|Where reception keeps it.
"Shelf B"sender*|"Coastline Consult"carrier*|"Dispatch rider"tracking_number*string|nulldescription*|"Signed engagement letter"package_count*integer1 <= value1rider_name*|The courier or rider who brought it.
rider_phone*|The rider's phone number, E.164.
^\+[1-9][0-9]{6,14}$source*stringWhere it was logged: api, console, workspace (the app), kiosk, web_kiosk (a kiosk in a browser) or drop_off (a courier's own phone, from a poster).
"api""console""workspace""kiosk""web_kiosk""drop_off"received_at*stringdate-timereceived_by*|The person at reception who logged it. null when a courier logged it, or through the API.
^person_[0-7][0-9a-hjkmnp-tv-z]{25}$notified_at*|When the recipient was first told.
date-timereminders_sent*integer0 <= valuecollected_at*|date-timecollection_method*|How it was handed over: the recipient's code, a signature, staff confirmation, or through the api.
"code""signature""staff""api"nullcollected_by*|The person in your directory who collected it, if known.
^person_[0-7][0-9a-hjkmnp-tv-z]{25}$collected_by_name*|Who collected it, in words, if not someone in your directory.
handed_over_by*|The person at reception who handed it over, or sent it back.
^person_[0-7][0-9a-hjkmnp-tv-z]{25}$returned_at*|date-timereturn_reason*string|nulllabel_file_id*|The photo of its label.
^file_[0-7][0-9a-hjkmnp-tv-z]{25}$photo_file_ids*array<>Other photos of it.
created_at*stringdate-timeupdated_at*stringdate-timecurl -X POST 'https://api.agoo.ardent.africa/v1/deliveries/delivery_01m4x0bj50e43vcf8bz0ar7qhp/return' \ -H 'Idempotency-Key: 3f6b2a1e-8c4d-4f7a-9b2e-5d1c0a7e9f64' \ -H 'Content-Type: application/json' \ -d '{ "reason": "Not collected after three reminders"}'{ "id": "delivery_01m4x0bj50e43vcf8bz0ar7qhp", "status": "returned", "site_id": "site_01kjpt3yw0fz0v414608h9x65s", "recipient_type": "person", "recipient_id": "person_01kjsesxm0e4zbyvkr7bcfxbfg", "team_id": null, "for": "Kwabena Adjei, Accounts", "kind": "envelope", "size": "small", "location": "Shelf B", "sender": "Coastline Consult", "carrier": "Dispatch rider", "tracking_number": null, "description": "Signed engagement letter", "package_count": 1, "rider_name": "Yaw Boateng", "rider_phone": 233244000111, "source": "console", "received_at": "2026-10-14T10:47:00Z", "received_by": "person_01kjsevr70faybwar4k1wjj6x2", "notified_at": "2026-10-14T10:47:05Z", "reminders_sent": 3, "collected_at": null, "collection_method": null, "collected_by": null, "collected_by_name": null, "handed_over_by": null, "returned_at": "2026-10-17T09:02:00Z", "return_reason": "Not collected after three reminders", "label_file_id": "file_01m4x0bh10e43vcf8bz0ar7qhn", "photo_file_ids": [], "created_at": "2026-10-14T10:47:00Z", "updated_at": "2026-10-17T09:02:00Z"}Correct a delivery PATCH
Changes a waiting delivery: who it's for, where it's kept, what it is. A new recipient gets a new collection code and is told, unless `notify_recipient` is `false`. Fires `delivery.updated`. A delivery that is no longer waiting returns `invalid_state`. **Scope:** `deliveries:write` · **Plan:** Pro and Enterprise in live mode; every plan in test mode.
List booking types GET
Returns your booking types (the kinds of meeting people can book), sorted by name. With a publishable key, only `public` booking types are returned. Each `public` booking type carries a `public_form`: the intake questions an attendee answers, taken from the visit form of its `visit_type` without the fields your staff fill in. A booking widget renders these. **Scope:** `bookings:read` · **Plan:** Pro and Enterprise in live mode; every plan in test mode. **Publishable keys:** allowed (public booking types only).