Booking pages

A booking page is a public web page where people book time with you. They choose how long and how to meet (at your office, by video, by phone or somewhere else), pick a free time, confirm their phone or email with a code, and get a confirmation by SMS, WhatsApp or email. In-person bookings become expected visits, so reception knows who is coming at 10:30 am and the guest arrives with a QR pass.

Booking pages are on every plan, Free included. So are host confirmation, Apple Wallet and Google Wallet passes for in-person bookings, the waitlist, reminders, a QR code for each page and putting a page on your own website. Plans differ only in how many bookings you can take a month, and in whether your pages can be on your own domain (Starter and above).

Where your booking pages liveCopy Anchor Link

Each booking type has its own page on your organisation's Agoo address, at a short name you choose:

Give a booking type to one host ("Kwame Mensah: 30-minute account review"), to a department ("HR consultation") or to a site ("Tema branch appointment"); its name and description say which. Your pages use your branding as your plan allows. On paid plans, your pages can live on your own domain instead, such as visit.voltabank.example/book/account-review. See Branding.

If nobody can book online, for example because every booking type is switched off, the page says your organisation isn't taking bookings online and asks people to contact you instead.

What the person booking doesCopy Anchor Link

1. Opens your link: from your website, an email signature, a WhatsApp status or a QR code on a poster.
2. Chooses an option, when the booking type offers more than one: how long (for example 15, 30 or 60 minutes) and how to meet. A booking type with one length and one way to meet skips this step.
3. Picks a day on a month calendar, then a time. Only genuinely free times are shown, in their own time zone, with a switch to see them in yours. If a day is full and the booking type has a waitlist, they can join it.
4. Enters their name and phone, email or both, their company if they like, and answers your questions. They accept your privacy notice if you have one, and choose how to get reminders: SMS, WhatsApp or email.
5. Confirms their phone number or email address with a six-digit code Agoo sends to it. This stops anyone filling your diary with fake bookings, or booking in someone else's name.
6. Sees the result: confirmed, or, if the host confirms each booking, Request sent, with the time the host has to answer by. Either way they can add it to their calendar and get a link to manage their booking.

No account and no app are needed. If they're interrupted, what they typed is kept on their phone for up to 24 hours (see Unsaved work).

Phone numbers are entered with your organisation's country code, so a phone code goes only to numbers in your country. Guests from elsewhere confirm by email.

What happens nextCopy Anchor Link

• The booking appears in Console → Bookings and the host is told. Hosts see their own bookings for the day on Home.
• If the booking type requires confirmation, the booking is a request that holds the time until the host confirms or declines it, from the link in their message or from Requests in the Console. Only then is the guest told it's confirmed. See Bookings that need confirmation.
• Reminders go out at the times the booking type sets. The guest can move or cancel from their link.
• For in-person meetings, Agoo creates an expected visit at the site. The guest scans their pass at the kiosk, and the host is told they've arrived.

Set up your first booking pageCopy Anchor Link

Bookings on each planCopy Anchor Link

When you reach your plan's limit, booking pages tell people your organisation can't take more bookings this month. See Plans and limits.

Reminders and confirmations by SMS and WhatsApp draw on your plan's messages, then your wallet, like any other message.

Planned for laterCopy Anchor Link

• Calendar sync with Google Calendar and Microsoft 365, and more team scheduling (collective bookings, where several hosts all attend, and routing forms): P9.
• Video links made for you by Google Meet, Microsoft Teams or Zoom. Until then, you paste a link, as Booking types explains.
• Rooms and resources (halls, desks, vehicles) and paid bookings with mobile money: P10.
• Developer tools for websites (an embed script, React components and a WordPress plugin): P9. The copy-paste website snippet works now.